Terms & Conditions | MediaWave Digital

1. Acceptance of Terms

By accessing or using the MediaWave Digital website (mediawavedigital.com) or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These Terms and Conditions apply to all visitors, clients, and users of our website and services.

2. Services

MediaWave Digital provides web design, digital marketing, social media management, content creation, and related services. The specific scope, deliverables, timeline, and pricing for each project are outlined in individual client proposals or service agreements.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Client Responsibilities

As a client, you agree to:

Provide accurate, complete, and up-to-date information required to deliver your project.
Respond to requests for feedback, content, and approvals within agreed timeframes. Delays may affect project timelines.
Ensure you have full ownership rights or proper licences for all content, images, logos, and materials you provide to us.
Use the completed work only for lawful purposes and in accordance with applicable laws and regulations.

4. Intellectual Property

All design concepts, drafts, mockups, and work-in-progress materials remain the property of MediaWave Digital until full payment has been received.

Upon receipt of full payment, you receive the rights to the final agreed deliverables for your own use. Unless agreed otherwise in writing, MediaWave Digital retains the right to display completed work in our portfolio, case studies, and marketing materials.

If you prefer your project not to be featured in our portfolio, please let us know in writing prior to project commencement and we will honour that request.

Any third-party assets used (stock images, fonts, plugins) remain subject to their respective licences and may require separate licensing by the client for continued use.

5. Payment

Payment terms are outlined in each individual project proposal. Standard terms include:

A deposit may be required before work begins, as specified in your proposal.
Remaining balance is due upon completion or at agreed milestones.
Late or outstanding payments may result in work being paused or withheld until balances are settled.
We accept payment via the methods specified in your proposal.

6. Revisions

The number of revision rounds included in your project is specified in your proposal. Revision rounds cover reasonable amendments to agreed design and content — not complete redesigns or scope changes.

Revisions beyond the agreed number, or changes that significantly alter the project scope, may be quoted and invoiced separately.

7. Limitation of Liability

MediaWave Digital is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, data, or business opportunity.

Our total liability to you for any claim arising from our services shall not exceed the total amount paid by you for the specific service giving rise to the claim.

8. Termination

Either party may terminate a project or service agreement with 14 days written notice. In the event of termination:

Work completed to date is billable and payment is due for those services.
Any deposits paid are non-refundable unless otherwise stated in your proposal.
All work-in-progress materials remain the property of MediaWave Digital until outstanding balances are paid.

9. Website Use

You agree to use our website only for lawful purposes. You must not attempt to gain unauthorised access to any part of our website, introduce malicious code, or engage in any activity that disrupts or damages the website or its users.

10. Disclaimer

Our website and services are provided "as is" without warranty of any kind. While we strive to ensure accuracy and quality in all our work, we make no guarantees regarding specific business outcomes, search engine rankings, or traffic results. Marketing and SEO results vary based on many factors outside our control.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of laws principles. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Connecticut.

12. DMCA / Copyright Takedown Notice

MediaWave Digital respects the intellectual property rights of others and expects users of our website and client portal to do the same. If you believe content on our website infringes your copyright, please submit a written notice to our Designated Agent containing:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material claimed to be infringing, and information reasonably sufficient to locate it on our site.
Your contact information, including address, telephone number, and email address.
A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on their behalf.

Designated Agent: MediaWave Digital, Attn: DMCA Designated Agent — info@mediawavedigital.com

If you believe your content was removed in error, you may submit a counter-notification to the same contact including your identification of the removed material, a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification, and your consent to the jurisdiction of the federal court for your district. Upon receipt of a valid counter-notification, we will forward it to the original complaining party and may restore the material as required by law.

We aim to review and respond to valid takedown notices within 5 business days of receipt.

13. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us: