1. Introduction
MediaWave Digital ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mediawavedigital.com or engage our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.
2. Information We Collect
We may collect the following types of information:
- Personal information — your name, email address, and phone number when you submit a contact form or enquiry.
- Business information — company name and service interests provided voluntarily through our forms.
- Usage data — information about how you use our website, including pages visited, time spent, and referring URLs, collected via Google Analytics.
- Cookies — small data files stored on your device to improve your experience and help us understand how our site is used.
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide the services you request.
- Improve and optimise our website and services.
- Send relevant communications, updates, or promotional content (you may opt out at any time).
- Understand how visitors interact with our website to make improvements.
- Comply with legal obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our services, including:
- Web3Forms — used to process and deliver contact form submissions to our inbox.
- Google Analytics — used to analyse website traffic and user behaviour in aggregate.
These providers are bound by their own privacy policies and are only permitted to use your data for the specific purposes we've outlined.
5. Cookies & Cookie Policy
Our website uses cookies to gather analytics data and understand how visitors use our site. Cookies are small text files stored on your device. On your first visit, you'll see a banner where you can Accept or Reject analytics cookies — no analytics cookie is set unless you accept. You can change your choice at any time using the "Cookie Preferences" link in the footer of any page.
Here's exactly what we use:
- _ga, _ga_* — Google Analytics (GA4). Purpose: measures site traffic and usage in aggregate. Duration: up to 13 months. Type: first-party, analytics. Only set if you accept cookies.
If you reject cookies, you can still browse and use the entire site normally — no functionality depends on analytics cookies.
6. Data Retention
We retain contact form submissions and enquiry data for up to 2 years to allow us to respond to follow-up questions and maintain service records. Analytics data is retained in accordance with Google's data retention policies. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access — request a copy of the personal information we hold about you.
- Correct — request correction of any inaccurate information.
- Delete — request that we delete your personal data, subject to legal obligations.
- Opt out — unsubscribe from any marketing communications at any time.
To exercise any of these rights, please contact us at info@mediawavedigital.com. If you are a Connecticut resident, these rights are also provided to you under the Connecticut Data Privacy Act (CTDPA).
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@mediawavedigital.com
- Phone: (888) 824-WAVE
- Website: mediawavedigital.com